Shipping Policy
We know that it is important that your order reaches you as quickly and comfortably as possible and we strive to ship orders from Monday to Friday between 9:00 and 19:00, excluding public holidays.
These are the rates and terms we offer
| Traffic time | Price | |
| Portugal | ||
| MRW | 2 to 9 days | Free |
| MRW Expresso | 2 to 5 days | €5.8 |
| Portugal Islands | ||
| CTT | 5 to 10 days | €5.8 |
| Spain | ||
| MRW | 2 to 9 days | €4.2 |
| Spain Islands | ||
| CTT | 5 to 15 days | 11€ |
| Europe | ||
| CTT | 6 to 15 days | €12.5 |
| Rest of the world | ||
| CTT | 7 to 20 days | €21 |
Shipping costs will be presented to you as soon as you enter your address and according to the total calculation of the products you wish to purchase.
The delivery times indicated start counting from the date of dispatch of the order and are presented in working days (Saturdays, Sundays and holidays do not count towards the delivery time). In cases of force majeure, BELB cannot be held responsible for delay in delivery.
Import duties and taxes may apply to extra-EU orders. BELB does not cover fees and taxes that may be charged in the destination country. If the user refuses to pay any import duties or taxes and the order is returned to BELB, the return costs will be payable to the customer and deducted from the total refund amount.
There is the possibility of scheduling the delivery of the order, it is necessary to leave an indication in the "notes" field when placing the order, or by sending an email immediately after placing the order to belbclothing@gmail.com
If the carrier is unable to deliver on the indicated date, it will contact the User to schedule a new date or leave a notice at the delivery location, with the date and time at which it attempted to deliver the order, the collection point where it was is located and the deadline the customer has to collect it under penalty of it being returned to BELB.
If the order is not collected from the collection point within the defined period, it will be returned to BELB and the customer will be charged the return costs.
If a payment dispute occurs before shipping, the order will be held because payment will be held under these circumstances. Please resolve the dispute to proceed with shipping your order.