Privacy Policy
This Privacy Policy describes how www.belbcollection.com collects, uses and discloses your Personal Information when you visit or make a purchase on the Site.
Responsible for Treatment
Maria Isabel Costa - Vestuário Unipessoal LDA, with registered office at Rua General Humberto Delgado 948, 4765-546 Serzedelo, Guimarães, Portugal, with NIF PT517418746 is the person responsible for processing the data collected on this website. You can contact us for general matters, in writing, via email at belbclothing@gmail.com.
Collection of personal information
When you visit the Site, we collect certain information about your device, your interaction with the Site and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify a user (including the information below) as “Personal Information”. Please see the list below for more information about what personal information we collect and why.
Device information
- Examples of personal information collected: browser version, IP address, time zone, information about cookies, websites or products you view, search terms and the way you interact with the Site.
- Collection purpose: load the Site accurately for the user and perform analytics on Site usage to optimize our Site.
- Collection source: Automatically collected when the user accesses our Website using cookies, log files, web beacons, tags or pixels.
- Disclosure for commercial purposes: shared with our processor Shopify.
Order information
- Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers, IBAN), email address and telephone number.
- Purpose of collection: to provide you with products or services to fulfill our contract, to process your payment information, to arrange shipping and to provide you with invoices and/or order confirmations, to communicate with you, to review our orders for potential risks or fraud and, when in accordance with the preferences you have shared with us, provide you with information or advertising related to our products or services.
- Source of collection: collected from users.
- Disclosure for business purposes: shared with our processor Shopify, PayPal, Stripe, Klarna, CTT, MRW and other shipping services.
Customer support information
- Purpose of collection: to provide customer support.
- Collection source: collected from the user.
Share personal information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you as described above. For example:
- We use Shopify to manage our online store. You can read more about how Shopify uses your Personal Data here: https://www.shopify.com/legal/privacy.
- We may share your Personal Data to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to protect our rights.
Behavioral Advertising
As described above, we use your Personal Data to provide you with targeted advertisements or marketing communications that we believe will be of interest to you. For example:
- We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- We share information about your use of the Site, your purchases, and your interaction with our advertisements on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (which you may consent to depending on your location).
For more information about how targeted advertising works, you can visit the Network Advertising Initiative ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .
You can opt out of receiving targeted advertising:
- FACEBOOK - https://www.facebook.com/settings/?tab=ads
- GOOGLE - https://www.google.com/settings/ads/anonymous
- BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
Additionally, you may opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.
Use of personal information
We use your personal information to provide you with our services, which include: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated about new products, services and offers.
Legal base
Under the General Data Protection Regulation ("GDPR"), if you are resident in the European Economic Area ("EEA"), we process your personal information under the following legal bases:
- Your consent;
- The execution of the contract between the user and the Website;
- Compliance with our legal obligations;
- To protect your vital interests;
- To perform a task carried out in the public interest;
- For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to delete that information. For more information about your right to erasure, see the "Your rights" section below.
Automatic decision making
If you are an EEA resident, you have the right to object to processing based solely on automated decisions (which includes profiling) where those decisions have a legal effect on you or significantly affect you.
We do not make fully automated decisions that have a legal or impactful effect using customer data.
Our Shopify processor uses limited automated decisions to prevent fraud that do not have a legal or impactful effect on you.
Services that include automated decision-making elements include:
- Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a brief period of time.
- Temporary deny list of credit cards associated with delisted IP addresses. This blacklist persists for a short number of days.
Your rights
GDPR
If you are an EEA resident, you have the right to access the Personal Information we have about you, to transfer it to a new service and to request that your Personal Information is corrected, updated or deleted. If you wish to exercise these rights, please contact us using the contact information below.
Your Personal Information will initially be processed in Ireland and will then be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information about how data transfers comply with GDPR, see the Shopify GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR .
Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means that the user does not have to re-enter this information every time they return to the website or navigate from one page to another. Cookies also provide information about how people use the website, for example, whether it is their first time visiting or whether they are repeat visitors.
We use the following cookies to optimize your experience on our website and to provide our services.
Cookies necessary for the store to function
| Name | Function |
|---|---|
| _ab | Used in connection with administration access. |
| _secure_session_id | Used in connection with navigation through the store. |
| card | Used in connection with the shopping cart. |
| cart_sig | Used in connection with checkout. |
| cart_ts | Used in connection with checkout. |
| checkout_token | Used in connection with checkout. |
| secret | Used in connection with checkout. |
| secure_customer_sig | Used in connection with client login. |
| storefront_digest | Used in connection with client login. |
| _shopify_u | Used to facilitate updating customer account information. |
Reports and analytics
| Name | Function |
|---|---|
| _tracking_consent | Tracking preferences. |
| _landing_page | Track landing pages |
| _orig_referrer | Track landing pages |
| _s | Shopify Review. |
| _shopify_fs | Shopify Review. |
| _shopify_s | Shopify Review. |
| _shopify_sa_p | Shopify analytics related to marketing and referrals. |
| _shopify_sa_t | Shopify analytics related to marketing and referrals. |
| _shopify_y | Shopify Review. |
| _y | Shopify Review. |
The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until the user stops browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.
The user can control and manage cookies in several ways. Please note that removing or blocking cookies may have a negative impact on your user experience and that parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser's controls, often found in your browser's "Tools" or "Preferences" menu. For more information on how to modify your browser settings or how to block, manage or filter cookies, you can consult your browser's help file or websites such as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, follow the instructions in the “Behavioral Advertising” section above.
Do not track
Please note that because there is no consistent industry understanding of how to respond to "Do Not Follow" signals, we do not change our data collection and use practices when we detect such a signal in your browser.
Changes
We may update this Privacy Policy periodically to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions or if you would like to make a complaint, please contact us by email at belbclothing@gmail.com or by post using the details provided below:
Maria Isabel Costa, Rua General Humberto Delgado 948, 4765-546 Serzedelo, Guimarães, Portugal.
Last updated: October 19, 2023
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the competent data protection authority. You can contact your local data protection authority or our supervisory authority here: National Data Protection Commission.